Kajabi vs Kartra – which is better?

Kartra vs Kajabi? Both Kajabi and Kartra are great tools for building a membership site. What you want is a complete solution – something you don’t need a developer or integrator for in order to implement. A complete solution saves you time, saves you money and saves you and your team from headaches when one service makes a change and breaks your integration. Uptime means more money.

Why? To save you from having to review a long list, let’s focus only on the major differences and why I think Kartra is a more complete all-in-one solution. I setup two online training courses along with email automation was quick and easy. Payment, membership, helpdesk and more in one solution – I did it all myself without the aid of a developer or integrator and just one bill to pay!

When I looked at Kajabi, I would need to find, integrate and more importantly PAY for more functionality that was already included in Kartra.  I spent a lot of time comparing ecommerce solutions. Kartra included everything I needed whereas other solutions require add-on features OR another vendor’s product in addition — which means more money. When I looked at the a la carte method — getting multiple products to solve my problem, it easily added up to over a $1,000 / month. Kartra and Kajabi are far less, but you will need to tack on a few items to Kajabi to be as complete as Kartra… so Kartra gives you the most value for the money.

Let’s start with supporting your customers. Without the proper tool, this takes time and money. A built-in Helpdesk with automation keeps you and your team out of the weeds and provides quicker service to your customers. Automation reduces your costs and increases PROFIT.

FeatureKartraKajabi
Built-in HelpdeskYesNo
Live ChatYesNo
Canned responsesYesNo
Custom WikisYesNo
Embeddable HelpdesksYesNo
Separate Helpdesks for each productYesNo
Detailed AnalyticsYesNo

An automated calendar with the ability to bill from the calendar? No way! Yes way…

Appointment CalendarsYesNo
Automated Reminder NotificationsYesNo
Ability to charge for sessions in calendar appYesNo
Email templatesYesNo
List cleaningYesNo
SMS sequencesYesNo
Email split testingYesNo
Click-thru trackingYesLimited
Emails per monthLimitedUnlimited

For the financials, you need the ability to deal with taxes, credit cards, following up on billing issues automatically and getting analytics.

Taxes!!!YesNo
Follow up for declined credit cardYesNo
Digital or physical productsYesLimited
Sales and Transaction AnalyticsDetailedLimited

Want people to promote your products? Affiliate management is built-in with Kartra.

Automated affiliate managementYesLimited
Automated affiliate paymentsYesNo
Promo toolsYesNo

Reporting is critical is you want to know what is happening with your business. Lots of reports available with Kartra.

Split testingYesNo
Tracked linksYesNo
ReportingLOTS of reportsMissing or limited

High level plan comparison between Kartra and Kajabi

Basic / Starter Plan2 membership sites / 20 products3 products / 3 pipelines
Higher level plansUnlimited membership sites15 / 100

As for pricing, here are the basic / starter plan prices. Both Kajabi prices and Kartra prices are good for sole proprietors, small to medium sized businesses (SMBs) to enterprises. Both platforms are capable of handling businesses from small to large.

KajabiBasic Plan
Annual (20%) Discount$119/mo
Monthly$149/mo
KartraStarter Plan
Annual (20%) Discount$99/mo
Monthly$79/mo

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